We require at least 4 weeks notice for bookings. A 25% deposit is required to secure the booking. Cheque or cash can be used to pay for this. Your booking will be confirmed upon receipt of the deposit.
The hiring of our crockery requires a refundable deposit of 20% of the total party amount, for any breakages or damages incurred from point of set up to collection. This is payable at the point of set up on the day of the tea party, by cash only and returned upon collection of china.
At the time of booking, we require confirmation of the tea party date & time, venue location, number of people, menu choice, any specific dietary requirements, including allergies. Please note the minimum party sizes on the range of menus.
We will contact you at least 7 days prior to your afternoon tea to confirm the menu and party size. This number will be used to confirm the final amount payable. The final payment is due on completion of the tea party set up by cash or cheque.
The Tea Jenny At Your Service is not responsible for allergic reactions from consuming any food or beverages before, during or after the afternoon tea. It is the responsibility of the host to inform us of any dietary restrictions.
Although every care is taken in ensuring dietary restricted recipes do not contain specific ingredients, we cannot guarantee the absence of traces of these specific ingredients.
Set up and collection
We will arrive approximately 45 minutes prior to the scheduled party time. Clean up time is approximately half an hour.
Cancellation and changes
The 25% deposit is non-refundable, however your tea party can be rescheduled, provided you give more than 7 days notice prior to the booked tea party date.
The Tea Jenny at Your Service holds public liability insurance.
The Tea Jenny at Your Service assumes no responsibility or liability for accidents or damages occurring during your tea party from time of set up to completion of afternoon tea, including clean up time. We will work to ensure your venue and guests are treated with great care.